If you have a fire or water emergency, please call us now at (302) 762-8080

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Water Damage Restoration Testimonial For Brandywine

7/21/2021 (Permalink)

A customer review with five stars on a green background We Love Receiving Feedback from Our Customers. We are always happy to help.

Following is a summary of our comments regarding the work done by your staff at the time of a major water damage in our basement.


We called several water mitigation companies recommended by State Farm staff at the time of the problem on June 21st at 9pm. SERVPRO was the only one to respond in two hours. A whole team came and immediately started working. We were so impressed with their knowledge and ability to explain to us what their plans were for the next few days. Having never encountered such a problem in our house, we felt well assured.

Problem Solving Skills/Flexibility

As days went by, we realized how knowledgeable the crew was and their willingness to attend to minute details we pointed out each time.


Each member of the team had the ability to explain what was going on. Unfortunately, I did not jot down the specific names but the Project Manager, Bob Milley stands out as a shining example of the professionalism, leadership, and integrity exemplified by each and every person on the team.

Follow Up

The report from SERVPRO was sent out promptly to State Farm and everything has been moving along smoothly. Later on, checked on the duct cleaning, Pam was very helpful in checking in out with state Farm and making arrangements.

Overall, we give a five-star rating for the performance of SERVPRO of Brandywine / Wilmington. Do continue to keep up with your excellent work.  

-OC and Nirmala A.

Other News

View Recent Posts