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Fire & Water - Cleanup & Restoration

Does SERVPRO Have The Best Equipment For Dealing With Flood Damage?

8/31/2020 (Permalink)

House and lifebuoy on water surface. Let SERVPRO be your lifesaver after flood damage.

Dealing With Wilmington Flood Damage Professionally

Wilmington homeowners know that sometimes you need to call in an expert, whether that’s because of a flood, or because you need a plumber, electrician, or landscape gardener. Your home is precious to you, so naturally, when you need to call in a professional, you want someone you can rely on to treat your home with care. 

No homeowner wants to deal with flood damage in Wilmington, but unfortunately, sometimes disasters occur whether we want them to or not. If you need flood cleanup services, make SERVPRO your first call – we’re Faster To Any Size Disaster. 

When it comes to flood restoration, there are three things you need from your remediation company:

  • Well-trained staff
  • A fast response
  • The best equipment for the job

Are SERVPRO staff well-trained?

Yes – we train our staff to a high standard. We educate each team member at our central facility. We also ensure all staff receive ongoing training and stay on top of the latest industry developments and standards. Although SERVPRO of Brandywine / Wilmington is a local company, we are part of a national team with access to excellent industry-recognized training. 

Can I expect a quick response?

Yes – our teams are on call 24 hours a day, 365 days a year. We know that when flood damage occurs, a swift response is essential. The faster we can assess your home and get started on a restoration plan, the faster you can get back to your life.

How do I know SERVPRO has the best equipment for the job?

We do all our work to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards. To clean and restore a property to these standards, we need to have the correct equipment.

Outfitting our teams with the best equipment for any size or type of job is a crucial part of our philosophy. We know that our teams need a combination of proper training and access to appropriate materials to do their jobs to the highest standard.

What is psychrometry, and why does it matter?

Psychrometry refers to the thermodynamics of moisture in the air. The IICRC S500 Water Damage Guide instructs water restoration experts in the art of using psychrometry to:

  • Manipulate relative humidity levels in the air 
  • Manipulate room temperature
  • Remove moisture

By using high-tech equipment to measure moisture and humidity, and then dry out your property, we can get the best results. Thorough drying of your home is key to preventing further structural damage, discouraging spore growth, restoring your personal belongings, and leaving your home fresh and pleasant once more.

What equipment does SERVPRO use to remediate flood damage?

Our teams use specialized equipment for each stage of the flood restoration process.

We use moisture detection equipment to assess the levels of moisture in your property. Some devices, such as penetrating moisture meters, thermal hygrometers, and infrared imaging, help us gauge moisture levels behind walls, floors, and ceilings. We also measure humidity in the air. Having an accurate set of moisture readings means we can devise a restoration plan that is just right for the situation.

We use extraction equipment to remove as much water as possible from your home before beginning the drying process. We use a combination of powerful free-standing and truck-mounted pumps to vacuum the water out of your house. We also have carpet wands, rotary extractors, and manual extractors to work moisture from carpets and rugs.

Proper drying is necessary to ensure moisture is eliminated and reduce the risk of warping or swelling of furniture, doors, floors, and window frames. We use a range of drying equipment that includes high-speed air movers to encourage evaporation and dehumidifiers to draw water from the air.

In some cases of flood damage, there may be contaminants present. For such scenarios, we have a range of OSHA-approved cleaning and disinfectant products on hand for use in submersion, scrubbing, or spot cleaning of walls, belongings, furniture, and soft furnishings.

We also equip our teams with effective deodorizing equipment. Deodorization leaves your home smelling good, but it also removes contaminants from the air and restores air quality. We use thermal and wet foggers and air scrubbers to deodorize your home as needed.

How will I know when the job is complete?

We monitor each drying job carefully throughout every stage. We use moisture detection equipment to monitor progress and ensure all equipment is working as it should. Because we use accurate tools, there is no guesswork involved, and we will not quit until the readings are as they should be.

Our team is done when the job is done and not a moment before. We follow up with you a week from completion to be sure you are happy and answer any questions.

If you are concerned about flood damage, give SERVPRO of Brandywine / Wilmington a call at (302) 762-8080.

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